Frequently asked questions

Three bottles. Cellular Energy — NMN 500 mg (the precursor). CD38 Defense — Resveratrol + Quercetin (slows the enzyme consuming your NAD+). Methyl-Spare — Magnesium Glycinate (supports the methylation cost of NMN conversion, and sleep).

Cellular Energy and CD38 Defense in the morning with breakfast; Methyl-Spare in the evening. No fasting, no diet change, no injections. The First Bottle Ritual Card in your box walks you through it.

Human NMN clinical trials exist at this dose range, and human blood data shows measurable NAD+ decline in women aged 40–49. We're also honest that the female-specific CD38 detail draws on animal and tissue research — so we describe the mechanism qualitatively and never quote an invented multiplier. See the citations.

Niacin takes several metabolic steps to become NAD+ and causes flushing at effective doses. NMN is a more direct precursor — and niacin does nothing about CD38, the enzyme doing the eating.

Tru Niagen ships NR alone. Wonderfeel ships NMN without the CD38-targeted Quercetin or methylation support. Neither names the enzyme. Ember ships all three layers, publishes a COA per lot, and is built for perimenopause specifically.

Ember is designed to layer with low-dose HRT — it addresses the cellular CD38/NAD+ layer, not the estrogen layer your patch covers. As with any supplement, confirm with your own provider. The Doctor Conversation Toolkit bonus gives you the language.

Please consult your healthcare provider first. Ember is a dietary supplement, not a substitute for medical advice, and we'd rather you check than guess.

Standard panels don't measure NAD+ or CD38, so "normal" means the test wasn't looking for this. Ember isn't a replacement for your doctor — but the Doctor Conversation Toolkit helps you ask for what is measurable.

That $25 bottle has roughly a 64% chance of containing under 1% of its labeled NMN — and it's one ingredient, not three. Per bottle, Ember costs less than buying NMN, resveratrol and magnesium separately. If you only want the NMN, the Starter tier exists — framed honestly as the under-equipped option.

One click in your account portal, online — it processes instantly. No phone call, no email chain, no retention specialist, and no "we miss you" guilt email afterward.

No. We don't run founding pricing or "biggest sale ever" emails. The subscription price is locked for as long as you stay subscribed.

Yes — Ember is HSA/FSA eligible. Use pre-tax dollars at checkout.

NMN's lawful supplement status was confirmed by the FDA in late 2025. If it's restricted again while you're subscribed, we ship an NR-equivalent at the same price, free, until the situation clarifies. The regulatory risk is ours.

Email us one sentence and we refund 100% — you keep the bottles and bonuses, no return shipping. Unconditional.

Use the Energy Audit Journal for any 60 of 90 days and submit a photo. If you didn't feel a measurable shift in energy, sleep, or cognitive clarity, we refund twice what you paid. Full terms here.